Third Party Billing Coordinator
Job Description
Posting Number
PG194732SPInternal Recruitment
YesWorking Title
Third Party Billing CoordinatorAnticipated Hiring Range
$47,000 - $52,338Work Schedule
M-F, 8-5Job Location
Raleigh, NCDepartment
University Cashier's OfficeAbout the Department
The University Cashier’s Office is a large and complex department responsible for institution wide activity. The department has frequent contact with students, parents, and academic and administrative departments across campus, as well as non-university companies and state agencies. Annually, the department processes more than $55 million in deposits for campus departments and is responsible for the billing and collection of more than $690 million for student tuition, fees, and other charges. The staff in the Cashier’s Office serves a population of nearly 39,000 students and over 9,000 employees. Maintenance of an effective system to process departmental deposits and a highly accurate, transparent system of student financial records is critical to the cash flow of the University.
Wolfpack Perks and Benefits
As a Pack member, you belong here, and can enjoy exclusive perks designed to enhance your personal and professional well-being.
What we offer:
- Medical, Dental, and Vision
- Flexible Spending Account
- Retirement Programs
- Disability Plans
- Life Insurance
- Accident Plan
- Paid Time Off and Other Leave Programs
- 12 Holidays Each Year
- Tuition and Academic Assistance
- And so much more!
Attain Work-life balance with our Childcare benefits, Wellness & Recreation Membership, and Wellness Programs that aim to build a thriving wolfpack community.
Disclaimer: Perks and Benefit eligibility is based on Part-Time or Full-Time Employment status. Eligibility and Employer Sponsored Plans can be found within each of the links offered.
Disclaimer: Perks and Benefit eligibility is based on Part-Time or Full-Time Employment status. Eligibility and Employer Sponsored Plans can be found within each of the links offered.
Essential Job Duties
As the Third-Party Billing Coordinator, you’ll play a vital role in supporting students and campus partners by managing all aspects of third-party billing and student account services. You’ll collaborate with University departments, students, and external sponsors to ensure accounts are billed accurately, payments are processed promptly, and records are reconciled with precision. This position combines financial administration, customer service, and problem-solving to help ensure a smooth, compliant, and positive experience for everyone involved.
Key responsibilities include:
- Coordinating and maintaining third-party sponsorship contracts and billing through multiple vendor portals.
- Processing student account payments, refunds, and adjustments.
- Monitoring outstanding receivables and following up to meet institutional performance benchmarks.
- Providing professional and responsive customer service to students and third-party organizations.
- Ensuring accurate documentation and reporting in compliance with internal and external requirements.
- Serving as a liaison between sponsors, students, and University departments to resolve account-related issues.
This position is ideal for someone who enjoys problem-solving, building strong relationships across campus and with external partners, and ensuring accuracy and accountability in every financial transaction. If you are detail-oriented, organized, and thrive in a collaborative, service-focused environment, we encourage you to apply.
Other Responsibilities
Other Work/Responsibilities:
- Adapt quickly between primary and support responsibilities to maintain efficient operations within the University Cashier’s Office.
- Provide backup as a Student Accounts Specialist during peak periods or staffing shortages.
- Participate in at least one professional development or training session annually.
- Assist management with special projects as assigned.
- Perform additional responsibilities as needed to support departmental goals.
Minimum Experience/Education
Bachelor’s degree; or an equivalent combination of training and experience.
All degrees must be received from appropriately accredited institutions.
All degrees must be received from appropriately accredited institutions.
Preferred Qualifications
- Proven nalytical and problem-solving skills to review accounts, identify issues, and determine appropriate resolutions.
- Customer service background with the ability to communicate complex financial or policy-related information clearly and professionally to students, sponsors, and University staff, both verbally and in writing, while maintaining excellent organization and written communication skills.
- Experience with PeopleSoft Student Financials.
- Knowledge of third-party billing processes, including invoice creation and assisting students with sponsorships.
Required License or Certification
n/a
Valid NC Driver's License required
NoCommercial Driver's License Required?
NoJob Open Date
10/20/2025Earliest Close Date---- (Positions will be posted until 5:00 PM ET on this date. Positions remaining posted after this date are still accepting applications but may close at any time.)
10/27/2025Notice to Applicants
Please note that the work history on your resume, must also be included in your application.
Special Instructions
Please provide resume, cover letter, and five PROFESSIONAL references, two of which must include a current or former supervisor or manager.
Position Number
00061201Position Type
SHRAPosition Classification Band Title
University Program AssociatePosition Classification Band Level
JourneyPosition Classification Salary Range
$ 35,589 - $ 64,499Salary Grade Equivalency
NC09Alternate Option
If no applicants apply who meet the required competency level and training & experience requirements, then management may consider other applicants. Salary would be determined based on competencies, equity, budget, and market considerations.
Full Time Equivalent (FTE) (1.0 = 40 hours/week)
1.00Appointment
12 Month RecurringMandatory Designation - Adverse Weather
Non Mandatory - Adverse WeatherMandatory Designation - Emergency Events
Non Mandatory - Emergency EventTime Limited Position
NoDepartment Id
491501 - University Cashier's OfficeEEO
NC State University is an equal opportunity employer. All qualified applicants will receive equal opportunities for employment without regard to age, color, disability, gender identity, genetic information, national origin, race, religion, sex (including pregnancy), sexual orientation, and veteran status. The University encourages all qualified applicants, including protected veterans and individuals with disabilities, to apply. Individuals with disabilities requiring disability-related accommodations in the application and interview process are welcome to contact 919-513-0574 to speak with a representative of the Office of Equal Opportunity.
If you have general questions about the application process, you may contact Human Resources at (919) 515-2135 or workatncstate@ncsu.edu.
Final candidates are subject to criminal & sex offender background checks. Some vacancies also require credit or motor vehicle checks. Degree(s) must be obtained prior to start date in order to meet qualifications and receive credit.
NC State University participates in E-Verify. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States.
If you have general questions about the application process, you may contact Human Resources at (919) 515-2135 or workatncstate@ncsu.edu.
Final candidates are subject to criminal & sex offender background checks. Some vacancies also require credit or motor vehicle checks. Degree(s) must be obtained prior to start date in order to meet qualifications and receive credit.
NC State University participates in E-Verify. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States.
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